Q: What are you business hours?
A: We are open from Mondays to Saturdays at 8:30am to 6:00pm and Sundays at 8:30am to 12:00pm.
Q: How to order?
A: Please check http://www.cebuballoons.com/how-to-order/
Q: What are your payment terms?
A: There will be a 50% down payment before we make the order and the final payment will be made a day before the event. An easier option would be to pay in full to avoid the hassle.
Q: How long can you make a dozen flying or stick balloon?
A: It takes less than 2 hours to inflate and print the balloons but we always encourage our customers to order ahead of time to avoid the rush.
Q: Do you accept rush order?
A: Yes! It is subject to availability of time and personnel and there will be a small additional charge.
Q: Do you sell raw (not inflated) balloons?
A: Yes! We pack of 10’s, 50’s and 100’s in different colors and types.
Q: Do you deliver?
A: Yes! We deliver within Mandaue City (P300), Consolacion (P300), Lapu-lapu City (P400), Cebu City (P400), Talisay City (P450) and other nearby provinces. This amount is already for the two-way fuel consumption (house-to-venue & venue-to-house) for the Van. For delivery to far municipalities, please contact us for inquiries.
Q: Do you have a Return & Exchange Policy?
A: Yes! Please refer to our Return and Exchange Policy page.